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Our Guarantee

We want you to be 100% satisfied with your purchase. If for any reason your experience does not meet your expectations, please reach out to us and we'll be happy to resolve any issues! Your feedback helps us build better products and offer better service.

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Go ahead, have fun. Giantville warrants this product against defects in materials and/or workmanship under normal use for one year from the purchase date. If a defect arises and a valid claim is received, Giantville will replace the product with the same item or one of equal or similar value. 

Submit your order number to to register for a free 1 year limited warranty.


In no event shall (Giantville) be liable for any direct, indirect, punitive, incidental, special, or consequential damages whatsoever arising out of or connected with the use or misuse of any product purchased herein. You agree and acknowledge that any product purchased should be used at your own risk and you should assess the risks individual to adults and children before purchasing any product or using any product. You agree that in the event that Giantville is deemed liable for any harm caused (including, but not limited to, personal or property damage), the amount which it shall be liable to you shall be limited to the cost of the product. In no event should you allow your children to use this product unattended, nor should you leave any children unattended in the presence of this product as it may present a hazard from falling.

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